Bryan Fucetola

Bryan Fucetola, MBA has a diverse work experience spanning over 15 years. Bryan currently holds the position of Director, Customer Success at Salsify since January 2023. Before that, from October 2021 to January 2023, they served as Senior Manager, Global-Strategic Customer Success at the same company. Prior to joining Salsify, Bryan worked as a Principal Customer Success Manager at Salsify from February 2021 to December 2021.

Before their tenure at Salsify, Bryan worked at GS1 US as the Director, Industry Engagement from August 2017 to February 2021. In this role, Bryan advised grocery and foodservice leaders on standards to optimize supply chain operations and capabilities. Bryan also created and executed strategic industry engagement plans and consulted with C-Suite level executives of major manufacturers and distributors.

From September 2016 to August 2017, Bryan worked at Ferrero as Customer Supply Chain Manager (Team Lead), providing leadership in all customer-focused aspects of the supply chain for key customers. Additionally, from May 2015 to September 2016, Bryan held the role of Sales Forecasting & Planning and Key Account Management, where they implemented new processes to improve customer relationships and executed key account management responsibilities.

Bryan's career also includes a role at Mars, where they worked as a Supply Chain Manager (Collaborative Planning Forecast & Replenishment) from February 2014 to May 2015. In this role, they managed seasonal and promotional projects, implemented collaborative supply chain initiatives, and acted as the voice of the customer.

Earlier in their career, Bryan worked as a Customer Interface Analyst (GDSN) and Customer Logistics Representative at Mars, focusing on data management processes and providing exceptional customer service.

Before entering the consumer goods industry, Bryan gained sales experience as an Account Executive at Power Home Remodeling Group, where they sold exterior remodeling solutions. Bryan also worked as a College Financial Representative at Northwestern Mutual and Bleakley, Schwartz, Cooney & Finney, where they pursued new clients and presented financial planning solutions.

Overall, Bryan Fucetola, MBA brings a wealth of experience in customer success, supply chain management, key account management, and sales to their current role as Director, Customer Success at Salsify.

Bryan Fucetola, MBA holds a Master of Business Administration (M.B.A.) degree in Masters Business Administration from Centenary University. Prior to that, they obtained a Bachelor of Science degree in Political Science from Montclair State University. In addition to their formal education, Bryan has also acquired several certifications to further enhance their professional skills. Bryan has obtained a Salsify | Customer Success Leadership Level 1: Coaching and Enablement for Success Leaders certification from Growth Molecules™ in August 2023. Bryan also holds a Leadership Training Completion Certificate from Growth Molecules Customer Success Training Academy, obtained in August 2023. Furthermore, Bryan has earned a Salsify Foundations Proficiency certification from Salsify in February 2022, as well as a Syndication Proficiency certification from Salsify in January 2022.