Nicolas Aerts

Nicolas Aerts is an experienced professional in workforce management and performance analysis, currently serving as Manager Workforce & Performance at Salt Mobile SA since February 2015. With a career spanning from roles such as Performance Analyst and Service and Efficiency Analyst at Salt Mobile SA and Orange Communications SA, to managerial positions at KPN France and various analytical roles in prior companies, Aerts has consistently focused on enhancing customer care performance, data integrity, and operational efficiency. Nicolas holds an MBA in e-Commerce & International Business from the University of New Brunswick and a BBA from Burgundy School of Business, reflecting a strong academic foundation in business and finance.