Albert Alphones

Albert Alphones has a strong background in customer service and support, with experience spanning over a decade in various companies. Starting as a Console Operator and Customer Support Agent at SATYAM COMPUTER SERVICES, LTD, Albert has progressed to roles such as Customer Support Executive at Tech Mahindra, Customer Relationship Management Specialist at First Screen and Edenred, and currently serves as a Customer Success Manager at Sam Media. Albert's responsibilities have included handling customer inquiries, training new team members, maintaining strong relationships with customers, handling invoices, and generating reports. With a Bachelor's degree in Commerce from DY Patil College, Albert brings a wealth of knowledge and experience to their customer-focused roles.