Taylor Simms has over five years of work experience in customer service and human resources. In 2021, Taylor began working as a Customer Success Manager for SamaCare and a Patient Implementation Manager for 100Plus. In 2019, Taylor began working as a Business Account Executive for T-Mobile. At T-Mobile, Taylor was recognized as a top performer and a Triple Crown Award 2X winner. In 2018, Taylor worked as an HR Associate for FedEx Services. In 2017, Taylor worked as an Outside Customer Advocate for Carvana. Finally, in 2016, Taylor worked as an Administrative Assistant for Home Instead Senior Care. In this role, Taylor used ApplicantStack ATS to provide initial screening of potential candidates, performed pre-employment background screening, scheduled interviews, and maintained employee files and records.
Taylor Simms obtained a Bachelor's Degree in Psychology from the University of Tennessee, Knoxville in 2018. In 2019, they obtained an Agile Certification from Udemy.
December, 2021 - present
Key Account Sales Manager & Customer Success Manager at The Good Face Project
Senior Customer Success Manager at INT
Senior Customer Success Manager at Qualio
Customer Success Manager at SchooLinks
Enterprise 1 Customer Success Manager at CodeSignal
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