Aileen Downer

Aileen Downer (Healy) has a diverse and extensive work experience spanning over several companies. Aileen began their career in 1984 as a Cashier and Enquiries Clerk at Bank of Ireland. Aileen then moved on to C. Hoare & Co., where they served as the Head Cashier and Enquiries Clerk from 1989 to 1996. Aileen then joined SEB as a Customer Services Supervisor from 1996 to 1999. Aileen later worked at ABN AMRO Bank N.V. as the UK Client Services Manager from 1999 to 2003 and as a Subject Matter Expert from August to December 2003. Currently, Aileen is employed at Samaritans, where they started working as a Quality & Service Improvement Manager in April 2004 and has now taken on the role of Head of Quality & Service Improvement starting in October 2022.

Aileen Downer (Healy) attended St Philomena's Catholic High School for Girls, although the dates of their enrollment are unknown. Aileen has obtained various certifications, including Safeguarding Adults, Child Protection, Child Protection Fundamentals, Level 3 Certificate in Quality Management, Lean Six Sigma Yellow Belt Certification, and PRINCE2® Foundation and Practitioner Certification Training. The specific dates of when they obtained these certifications are not provided.