Jon Zimmerle

Jon Z. is an experienced IT Support Specialist currently working at Sammons Financial Group Companies since May 2023, providing remote L2 technical support and dedicated on-site assistance. Prior to this role, Jon Z. served as an IT Support Specialist at The Reynolds and Reynolds Company from September 2019 to April 2023, where over 30,000 L1 and L2 support tickets were documented and resolved through various communication channels. Jon Z. also held the position of General Manager at Tim Hortons from June 2016 to January 2019, overseeing administrative and financial operations while contributing to community engagement. Jon Z. holds an Associate of Science degree in Business Administration from Sinclair Community College.