Grace Wong

Director Of Customer Retention Strategy And Direct Marketing at Sam's Club

Grace Wong has a diverse work experience spanning across various companies and roles. Grace started their career as a Local Sales Assistant at CBS13/CW31 in 2003 before moving on to become a National Sales Coordinator at the same company. In 2009, they joined Cache Creek Casino Resort as a Marketing Assistant/Promotions Coordinator and later became a Database Marketing Coordinator. In 2013, Grace became a CRM Associate Manager at Shutterfly, Inc. and then joined Gap Inc. as a DM Contact Management Manager, CEM. At Gap Inc., they also held the position of Sr. Manager - Direct Mail Contact Management. Currently, Grace is working at Sam's Club as the Head of Omni-Channel Retention Marketing Strategy and has also held roles such as Director of Customer Retention Strategy and Direct Marketing as well as Direct Mail Marketing Channel Lead.

Grace Wong earned a B.A. in Political Science from the University of California, Davis.

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