Kacie H.

Senior Marketing Operations Manager | Salesforce, Data Health, & Process Improvements at Samsara

Kacie H. has a strong background in marketing operations and data management. Kacie is currently working as a Marketing Operations Manager II at Samsara, where they have developed a Data Health Program to improve the quality of Salesforce account data. Kacie also designs and builds processes to enhance the efficiency of marketing team efforts and collaborates with Sales and ADR teams to ensure successful marketing campaign account selection and routing. In addition, Kacie completes data enrichment and manipulation projects and collaborates with internal and external teams to build a data cleansing and enrichment engine.

Prior to their current role, Kacie worked as a Marketing Database Manager at Samsara in 2021. Kacie was responsible for managing the marketing database and ensuring its accuracy and effectiveness.

Before joining Samsara, Kacie gained experience in project and data management as well as digital media, operations, and reporting at OnMilwaukee.com. Kacie also worked as a Membership & Marketing Coordinator at the South Suburban Chamber of Commerce, where they focused on member engagement and retention strategies.

During their time at Experience Kissimmee, Kacie held two roles. As an Industry Partner Relations Coordinator, they focused on building relationships and managing the CRM database. Kacie also served as an Administrative Assistant-Industry Partner Relations, where they processed new partner applications, prepared monthly reports, and provided support for event management.

Kacie's early career included roles as a VIP Tour Guide at Walt Disney World, where they provided exceptional customer service and built relationships with guests. Kacie also worked at the University of Florida, first as a Building Coordinator, where they managed building operations and enforced safety protocols, and later as a Human Resources & Employee Relations Intern, where they conducted recruitment activities and assisted with event planning.

Kacie H. completed their education in a chronological manner. Kacie first attended Daytona State College from 2009 to 2011, where they obtained an Associate of Arts (AA) degree. Following that, they pursued their undergraduate studies at the University of Florida from 2011 to 2013, earning a Bachelor of Science (B.S.) degree in Wildlife Ecology & Conservation. Later on, Kacie H. furthered their education at the University of Florida from 2015 to 2017, receiving a Master of Science (M.S.) degree in Recreation, Parks, and Tourism.

In addition to their formal education, Kacie H. has acquired several certifications to enhance their knowledge and skill set. Kacie obtained certification in Email Marketing from HubSpot Academy in July 2021. Earlier, in April 2020, they completed a certification in Hospitality and Tourism Management from Florida Atlantic University. Furthermore, in December 2019, they became a Certified Mentor in Membership/Partnership through Simpleview.

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