Jorge Helgueros Camargo

Jorge Helgueros Camargo has a diverse work experience spanning multiple industries and roles. Jorge most recently worked at Whisk.com as a Customer Success Engineer, where they resolved customer issues, designed support processes, and provided feedback to various teams. Prior to that, they held positions at AT&T, where they served as a Cybersecurity Architecture Manager and a Prepaid Lead Solution Architect. In these roles, they managed teams, developed security requirements, and planned and designed security solutions. Jorge also worked as an IT Security Architecture Coordinator and an Operations HPPTT | VAS Specialist at AT&T, where they enhanced security efforts and operated mission-critical applications. Jorge also has experience as an Engineer Support/Software Developer at ADISA/Yodi, where they provided technical support, developed software, and maintained computer equipment. Additionally, they worked as a Middle Time Teacher at Universidad Tecmilenio, a Middle Time Teacher at Centro Universitario ETAC, and a Middle Time Teacher at Universidad del Valle de México. Before that, they gained experience as a Data VAS Operations professional at Nokia Siemens Networks and as an SOA & Web Services Specialist at Nextel de México. Jorge began their career as a Technical Support Specialist at Juvisy Internet Coffee and as a Software Developer at Praxis. Overall, Jorge's work experience showcases their proficiency in customer support, cybersecurity, architecture design, operational tasks, and software development.

Jorge Helgueros Camargo's education history starts in 1993 when they studied at the Instituto Politécnico Nacional and obtained a degree in Engineering, specializing in Communications and Electronics in 1998. Then, from 2001 to 2004, they pursued a Master's degree in Networks and Information Systems at Telecom Bretagne. During the same period, they also studied at the Instituto Tecnológico Autónomo de México (ITAM), where they completed a degree in Information Technology and Administration.

In 2004, Jorge Helgueros Camargo continued their education at ITAM, completing a Diploma in Project Management. Finally, in 2016, they briefly attended ITAM again, this time for a Diploma in Design and Developing Apps for Mobile Devices.