Clare Boswell

Clare Boswell is a seasoned professional with extensive experience in operational excellence and customer service management. Currently serving as Process Optimisation Lead at Samworth Brothers since November 2023, Clare focuses on delivering optimized results with a customer-centric approach while working on targeted projects. Clare's previous roles at Joules included Business Analyst, Business Change Manager, and AX Implementation Workstream Lead, where key responsibilities involved driving business process improvements and leading the implementation of AX Dynamics Fashion 2012. Prior experience includes Customer Services Manager at South Kesteven District Council, where significant performance improvements were achieved, and EMEA Customer Services Manager at New Balance, where Clare managed operations across multiple countries. Clare holds a BA (Hons) in Business Studies from Liverpool John Moores University.