Mark Holleman is the Senior Manager of Ticket Services Operations at the San Francisco Ballet. Mark has over 15 years of experience in retail management, and has consistently achieved their financial objectives and KPI's by adhering to strict annual budgets, scheduling expenditures, and analyzing sales trends. Mark has a proven track record of providing the highest level of customer service, and maintaining tight operational control of their stores. Mark is a skilled leader who has successfully recruited and developed top talent, trained and developed all levels of store staff, and led by example.
Their manager is Betsy Lindsey, Director of Ticket & Patron Services. They are on a team with Cherryl Usi - Ticket Services Associate, Elena Ratto - Patron Services Manager, and Arielle Hazan - Sales & Service Supervisor.
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