Angela O. is an Information Technology Project Manager and Program Manager at Norman Y. Mineta San Jose International Airport since November 2001, overseeing the development of the airport's web products and driving strategies for service enhancements and sustainability. With a strong background in digital customer experience, Angela has also managed innovation initiatives. Previously, Angela served as a Sr. Systems Applications Programmer, leading the development and maintenance of the airport's intranet and internet platforms while taking on various roles including business analyst and graphic designer. Earlier career experience includes a role as a Systems Applications Programmer for the City of San Jose, where Angela designed and maintained official city websites, and as a Computer Operator, managing maintenance routines and processing reports. Angela holds a BS in Mass Communications from San Jose State University and an AS in Graphic Communications from Los Medanos College.
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