Crystal Kilgore Peel

Principal Customer Success Manager at Sana Benefits

Crystal Kilgore Peel has over 15 years of experience in the insurance and benefits industry. Crystal currently holds the role of Senior Customer Success Manager at Sana since October 2022, where they previously served as a Customer Success Manager starting from August 2021. Prior to their time at Sana, Crystal worked at Advantage Benefit Solutions as the Director of Client Services from January 2020 to August 2021, and as a Business Advisor from February 2019 to August 2021. Crystal also has experience as a Client Service Manager at Empyrean Benefit Solutions, Inc. from September 2014 to February 2019. Earlier in their career, Crystal worked as a Producer at Carroll Insurance Agency in 2014 and as a Disability Income Specialist for the Guardian at Wealth Design Group at The Guardian Life Insurance Company of America from March 2012 to January 2014. Additionally, they served as a Senior Sales Rep- Specialty Benefits Division at Principal Financial Group from December 2008 to November 2011, and as a Small Group Manager at Ameritas Life Insurance Corp. from June 2006 to November 2008. Crystal has a strong background in client services, sales, and management roles within the insurance industry.

Crystal Kilgore Peel obtained a Bachelor's degree in Mass Communication with a minor in Spanish from Texas State University-San Marcos. Crystal attended the university from 1999 to 2004. In addition to their degree, Crystal has obtained additional certifications in Life & Health Insurance and Property & Casualty General Lines Insurance, though the details about the institutions or the specific dates of obtaining these certifications are not provided.

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Previous companies

Empyrean Benefit Solutions logo

Timeline

  • Principal Customer Success Manager

    September 1, 2023 - present

  • Senior Customer Success Manager

    October, 2022

  • Customer Success Manager

    August, 2021

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