Nicole Cazorla

Nicole Cazorla is a highly skilled professional with extensive experience in customer experience management and market research. Currently serving as the Customer Experience Manager at Sana Commerce since May 2022, Nicole leads customer experience metrics and market research projects, develops customer-centric training, and participates in strategic planning. Previously, at Niubiz, Nicole held the role of Market Research Consultant, where project leadership and strategic planning were key responsibilities. Nicole's career includes various progressive roles at Ipsos and Mambo, emphasizing customer satisfaction and brand strategy. Educational qualifications include a Master's degree in Behavioral Sciences from Erasmus University Rotterdam and a Talent MBA from IEBS Biztech School, along with a bachelor's degree from Universidad del Pacífico.