Joanna Elissa Balois

Joanna Elissa Balois is an experienced professional in the hospitality and customer service sectors, currently serving as the Central Reservations Manager at Sandman Hotel Group since April 2015. Over the years, Joanna has held various roles including Assistant Central Reservations Manager, Administrative Assistant to the President & CEO, and Central Reservations Team Lead, managing executive schedules and team tasks. Prior to Sandman Hotel Group, Joanna worked as an Administrative Assistant to the President & COO at Dencan Restaurants Inc. and as a Central Reservations Agent at The Sutton Place Hotels. Joanna's earlier experience includes roles at Best Buy Canada and Gap Inc./Old Navy, demonstrating strong customer service skills. Joanna holds a Bachelor's Degree in Tourism Management from Capilano University, obtained in 2015.