Khalil McMillan

Khalil McMillan has a diverse range of work experience spanning various industries. Khalil currently works as a Product Manager at SandStar, where they collaborate with key stakeholders, manages Zendesk and MySQL databases, and oversees release management. Khalil also handles post-sale account management and implements new SaaS applications. Khalil creates training and field documentation for the US headquarters and provides hardware and software support on Linux systems.

Prior to SandStar, Khalil worked at Corning Incorporated as a Design Technician I, where they interpreted technical information from CAD drawings and ensured the quality control of AT&T's Fiber To The Home plans. Khalil coordinated with AT&T and subcontractors to ensure project completion.

Before that, Khalil served as an IT Support Engineer at Field Nation, where they achieved a high customer satisfaction rating and provided 5-star customer service to retail and commercial clients. Khalil led a team of technicians, conducted preventative maintenance and troubleshooting, and resolved hardware and software issues.

Khalil also worked as an Information Technology Project Coordinator at The Right Hands, LLC, and as a Mechanical Engineer at Cyrco, Inc. In these roles, they utilized AutoCAD Inventor to design cooling towers and sheet metal components.

Furthermore, Khalil gained experience in network analysis on nuclear scientists at Pacific Northwest National Laboratory and conducted benzene pollution research at Colorado State University.

Earlier in their career, Khalil worked as an Atmospheric Physics Research Assistant at North Carolina A&T State University, where they conducted missions involving laser-based spectroscopic techniques for atmospheric applications. Khalil also researched nuclear nonproliferation in a separate role at the university.

Overall, Khalil McMillan's work experience highlights their diverse skill set in product management, technical support, engineering design, project coordination, and scientific research.

Khalil McMillan graduated with a Bachelor's Degree in Engineering Physics/Applied Physics (Mechanical Engineering) from North Carolina Agricultural and Technical State University in 2017. In addition to their formal education, they obtained several certifications in July 2021. These certifications include "IT Security: Defense against the digital dark arts" from Coursera, "Customer Service: Problem Solving and Troubleshooting" from LinkedIn, "Google IT Support" from Google, and "System Administration and IT Infrastructure Services" from Coursera.