Raafiq Abrahams is an experienced professional currently serving as a Retention Manager at Sanlam since September 2007, focusing on client best interests within the Savings: Retention unit. Raafiq has also held roles as a Trainer, responsible for delivering various training programs to Sanlam intermediaries and support staff, and as a Retirement Benefit Counsellor, providing telephonic and written support on retirement planning while managing client experiences and queries. Previously, Raafiq worked as a Senior Financial Planner, offering clients retirement savings solutions in Cape Town and surrounding areas, and served as an Administrative Officer for the City of Cape Town. Raafiq holds a Master of Business Administration (MBA) in Marketing from the Cape Peninsula University of Technology and multiple degrees in Marketing and Financial Planning.