Karen Hernandez is currently the Customer Service Operations Manager at Sanner Group. Prior to this role, Karen served as the Senior Operations Manager - Enterprise at Unishippers and Freight Operations Manager at Worldwide Express. Karen has a background in managing teams, ensuring adherence to protocols, and meeting KPIs. Karen also has experience in recruitment and customer service from their time at Miller Logistics and Sears. Karen holds a Master's degree in Theology/Theological Studies from Verb Of Life University.
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