Paul Emery

Paul Emery is an experienced Service Manager at Sanoma Learning since March 2023, contributing to the Business Technology team by providing software and policy guidance to customer services. Prior roles include Support Software Manager at itslearning, where responsibilities encompassed managing software for support teams and aligning processes across the organization. As a Global Support Engineer, Paul Emery provided third-line application support and handled various technical issues, alongside efforts to modernize support tools. Previous experience includes roles as a Service Sales Consultant and Support Representative at punch taverns and Service Birmingham, respectively. Paul Emery's educational background includes studies at UNIC (University Northampton International College) from 1998 to 2001.