Lorraine Grace Tinney

Lorraine Grace Tinney is an experienced customer experience professional currently serving as Service Team Manager at Santa Monica Center for Oral Surgery and Dental Implants since October 2023. Previously, Lorraine held the position of Head of Customer Experience at Italic from April 2022 to July 2023, where responsibilities included fostering accountability and operational excellence. Lorraine's earlier tenure at MeUndies spanned from October 2016 to March 2022, progressing from Team Lead to Senior Account Manager, focusing on team development, operational initiatives, and customer service excellence. Additional roles include Communications Specialist at Awesome CX and Customer Service Representative positions at Perverse Sunglasses and Hallmark Cards. Lorraine holds a Bachelor's degree in Industrial Engineering from Ateneo de Davao University and Mapúa University.