Santander Consumer USA
Bryan Jones has extensive experience in customer service and operations management within the financial services industry, spanning over two decades. At Santander Consumer USA since October 2011, Bryan has held various positions including Senior Specialist in Credit, Credit Analyst, Customer Servicing Manager, and Business Operations Manager, focusing on team development and best-in-class customer satisfaction. Prior roles include Operations Manager at HSBC Mortgage Services and HSBC Auto Finance, where Bryan managed delinquent mortgage teams and identified process improvements. Bryan also served as Client Relations Manager at Chesapeake Title and Appraisal Services, enhancing communication and workflow, as well as Mortgage Loan Officer at Associates, a division of Citigroup, managing customer relations and ensuring compliance with lending guidelines.
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Santander Consumer USA
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Santander Consumer USA Holdings Inc. (NYSE:SC) is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. The company manages accounts for more than two million customers across all credit profiles. Headquartered in Dallas, TX, Santander Consumer USA Holdings Inc. is the parent company of Santander Consumer USA Inc.