Jugoslav Popovic

Jugoslav Popovic is a seasoned professional with extensive experience in program management and business process improvement, currently serving as a Senior Associate in Program Management at Santander Consumer USA since September 2019. Prior to this role, Jugoslav held positions at JPMorgan Chase & Co. from September 2012 to September 2019, including Business Process Manager and Customer Service Supervisor, where responsibilities included operational risk assessment, issue management, and enhancing customer experiences. Jugoslav's early career at JPMorgan Chase involved roles in quality assurance and customer service, establishing a strong foundation in customer relations and compliance. Jugoslav earned a Bachelor’s degree in Management from The University of Texas at Arlington in 2010.