Cristina Fragueiro Barros

Cristina Fragueiro Barros is an experienced Correspondence Process Analyst at Santander España since October 2017, previously serving in roles such as Client Service Operations Analyst and Personal Banking Advisor, where responsibilities included resolving complex customer issues, implementing process improvements, conducting risk analysis, and evaluating financial projects. Cristina's recent experience as a Business Analyst in Digital Sales at Santander Portugal involved optimizing the customer journey and enhancing lead generation strategies. Academic qualifications include a Master's degree in Banking, Finance and Insurance, and a Bachelor's degree in Economics from Universidad de Santiago de Compostela.