Paula Mayne

Paula Mayne is an accomplished Senior Commercial Lending Manager at Santander UK since March 2017, bringing extensive experience from a 15-year tenure at The Royal Bank of Scotland, where roles included Business Assurance Manager, Team Leader, and Manager Sanctioner. In the capacity of Business Assurance Manager, responsibilities included independent assurance and compliance reviews within Credit Risk teams, ensuring consistent credit underwriting aligned with the Bank's risk appetite. As Team Leader, Paula managed a team of 12 Credit Managers, focusing on performance management, training, and customer service excellence. The initial role as Manager Sanctioner involved establishing a new unit and leading a lending team in assessing applications, thereby contributing to the development of lending processes. Paula's foundational education was received at St Michael's Catholic Grammar School.