Carolina Marques

Carolina Marques is an experienced professional in training and development, currently serving as an Analista de Treinamento e Desenvolvimento at Santher since April 2022, where responsibilities include designing and implementing training programs for internal staff and suppliers. Previously, Carolina worked at Telefônica Educação Digital Brasil from May 2018 to January 2022 as a Designer Instrucional and Analista/Instrutora de Treinamento, focusing on educational project development and training for instructors and leaders. Carolina also served as a Supervisor de Operações at Flex Contact Center from April 2017 to April 2018, leading teams and enhancing operational metrics. Academic qualifications include ongoing technical and postgraduate studies in Instructional Design and Organizational Psychology, with additional training in Illustrator and Excel.