Belisa Klein is a data-driven strategist with over 18 years of experience in business strategy, marketing, and go-to-market leadership. Currently serving as Senior Director of Customer Experience & Insights at SAP, Belisa conducts business performance analyses and identifies growth opportunities. Previously, Belisa held various leadership roles at SAP Concur, focusing on product marketing and engagement strategies, achieving significant revenue growth and reduced churn. Belisa began their career in retail management and business development, showcasing a consistent track record of exceeding sales goals and enhancing customer satisfaction. They earned an MBA from The Wharton School, further solidifying their expertise in strategic decision-making.
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