Flavio Ynoue is a seasoned professional in business transformation and customer success, with a strong foundation in finance and management. They hold a Master's degree from Pontifícia Universidade Católica do Rio de Janeiro, concluded in 2008, and an Economics degree from Universidade Federal Fluminense, completed in 2004. Flavio's career includes pivotal roles at IBM and SAP, where they managed customer renewal processes and led various projects across Latin America. Additionally, Flavio participated in an executive program at Harvard Business School in 2018 and is fluent in English, Portuguese, and Spanish.
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