Itzel Carrasco is an Enterprise Customer Success Manager with 10 years of experience in the IT industry, focusing on consulting, support, hardware, and ERP software. Itzel's mission is to assist customers in their digital transformation by understanding their processes and recommending optimal software solutions. They previously held roles at Deloitte, SAP, and ENABLE, where they contributed to various projects including SAP implementation and system auditing. Itzel earned a Bachelor's degree in Information Technology from Instituto Tecnológico y de Estudios Superiores de Monterrey and is currently pursuing a Master's degree in Customer Experience at Universitat de Barcelona.
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