John Lunceford is a Director of CX Services at SAP with over 25 years of experience in leading software services and delivery teams, as well as strategic planning. They have played a key role in transitioning Callidus to a Cloud SaaS solution model and have continued to enhance the Cloud suite since the merger in 2019. With extensive knowledge in Customer Experience Cloud offerings, John has successfully managed large implementations and led teams to achieve significant revenue growth and customer satisfaction. Prior to their current role, they honed their expertise in various leadership positions, including a managerial role at BearingPoint Consulting and significant contributions at CallidusCloud. John holds a Bachelor's degree in Accounting from DeVry Institute of Technology.
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