Kate Nowak is a seasoned professional in customer success and strategy, currently serving as the Head of Customer Success Management at SAP, where they oversee post-sale customer engagement across a multibillion-dollar portfolio. Previously, they held roles including Senior Client Success Partner at SAP Concur and Global Account Manager at Deloitte, demonstrating a strong focus on revenue retention and client advocacy. Kate’s early career included positions at companies such as Jack Morton Worldwide and Clear!Blue Communications, where they managed client relationships and led marketing initiatives. They are pursuing a Bachelor of Science in Business Administration at Eastern Michigan University.
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