Tom Bird

Tom Bird currently serves as the Global Head of CX Sales Engagement & Effectiveness at SAP, where responsibilities include driving global sales engagements. Additionally, Tom holds the position of Global Vice President for Customer Engagement and Martech, focusing on growth initiatives for SAP's Customer Engagement (Emarsys). Concurrently, Tom works as a Writer and Coach/Trainer at PresentNOW, emphasizing the importance of public presentation skills for career enhancement. Previous roles encompass Senior Director of Go-To-Market & Business Development at Oracle, Chief Customer Officer at BEAUTY BAY, and Head of Digital & Product at BCA Marketplace plc, among others. Tom's extensive experience spans various industries, including digital consultancy and marketing, yielding significant growth and customer engagement strategies throughout a diverse career. Educational background includes studies at Richmond upon Thames College and Greycourt School, where foundational qualifications were achieved.