Xiaopeng Tan has over 18 years of experience at SAP, where the current role is Support Architect, leading regional MCC innovation adoption support for APJ and Greater China. Previous positions at SAP include Senior Support Engineer, where oversight of service and support delivery to premium engagement customers was provided, and Senior Technical Quality Manager, managing service delivery and escalation for these customers. Additionally, Xiaopeng served as Regional Solution Manager for SAP Public Sector Solutions and as Public Sector Industry Solution Manager, focusing on product management for public sector solutions. Early career experience includes roles as an IT Support Engineer at BASF and as a freelancer on a GPS roll-out project with BASF IT Services. Xiaopeng holds a degree in Computer Science and Business Administration from the University of Mannheim.
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