Ron Fleming

Ron Fleming is a Principal Systems Technical Support Engineer at SAS, where employment began in January 2010, with a career progression through various technical support roles. Key contributions at SAS include designing and deploying a disaster recovery solution for the SAS Enterprise Business Intelligence Server, providing 24x7 on-call production support, and managing application implementation planning and coordination. Prior experience includes serving as an IT Operations Analyst at RBC Bank, USA, from May 2006 to January 2010, and as a System Services Technician II at RBC Centura Bank, where responsibilities included monitoring and troubleshooting a Cisco network. Ron Fleming holds a BA in Communication Studies, focusing on Business and Organization Communication, from the University of North Carolina at Chapel Hill, obtained from 1998 to 2002.