Tiffany Mann Whittaker

Tiffany Mann Whittaker has a diverse work experience spanning various industries and roles. Tiffany is currently working as a Senior Account Executive - ICT and Software Specialist at Sasfin since September 2021. Prior to that, they worked at Enterprise Mobility Services as a WMS Support Manager from January 2019 to August 2021. Before that, they were a Support Manager at DATASCOPE WMS for SYSPRO in 2018.

From 2017 to 2018, Tiffany worked as a Director at The Man(n)ic Group. Tiffany'searlier experience includes working as a Sales Executive & Customer Services Manager at Bytes Technology Group (Bytes Universal Systems) from 2012 to 2017. In this role, they specialized in service management environment and selling ITIL based software. Tiffany managed key accounts and achieved notable accomplishments such as retaining a key public sector account and implementing automated processes for problem management.

Prior to that, Tiffany worked as a Customer Services and Support Manager at Zetes SA from 2010 to 2012. Tiffany managed customer accounts and technical teams, achieving significant improvements in service delivery and sales. From 2007 to 2010, they served as a Sales Executive & Customer Services Manager at African Legend Indigo, where they handled customer contracts, support activities, and ensured timely responses to customer enquiries.

Overall, Tiffany Mann Whittaker has accumulated a wealth of experience in account management, support, and customer service roles.

Tiffany Mann Whittaker attended Nelson Mandela University from 1994 to 2000, where they earned a Bachelor of Science (BSc) degree. Tiffany'sfield of study included computer science, statistics, and business management. In 2001, they obtained a diploma in project management from Varsity College.

In addition to their formal education, Tiffany has obtained various certifications throughout their career. In 2001, they received an Advanced Microsoft Office Certification from New Horizons Learning Group, which covered Excel, Word, PowerPoint, MS Projects, Access, FrontPage, and Publisher. Tiffany also holds certifications in AgilePM Practitioner and PRINCE2 Practitioner, which they obtained from SmartPM in December 2017. Additionally, Tiffany obtained an ITIL V# Foundation certification from AXELOS Global Best Practice in November 2016. Finally, they obtained an N+ certification from New Horizons Learning Group in 2005.