Corissa Ford has extensive experience at SaskTel since 2003, currently serving as the Customer Services Manager for Change Management & Communications, where responsibilities include managing the organizational change process and developing long-term strategies to aid the transformation into an Information & Communications Technology company. Previous roles at SaskTel included a Communications Analyst focusing on user documentation and training, and Operations Support, recognized for implementing administrative efficiencies. Corissa also contributed to marketing by developing sales dashboards. Prior experience includes a Research Analyst position at the Crown Investments Corporation of Saskatchewan, where Corissa developed presentations on public-private partnership processes. Educational qualifications include a Business Administration Certificate in Human Relations and a Bachelor of Arts in Psychology from the University of Saskatchewan, along with secondary education recognition from Aden Bowman Collegiate Institute.