Asma ul Husna

Asma ul Husna began their work experience in 2011 as a Customer Service Representative at Pakistan International Airlines. Asma later worked at the same company as a Quality Assurance Evaluator and Trainer from 2013 to 2015 and then as a Teamleader Quality Assurance Evaluator and Trainer from 2015 to 2016. Asma then joined Sastaticket.pk in 2016 and held the roles of Customer Service Team Lead and Quality Assurance Team Lead until 2022. Asma worked as a Customer Service Lead at Alkaram studio from 2022 to 2023 and is currently serving as an Assistant Quality Assurance Manager at Sastaticket.pk.

Asma ul Husna completed their Bachelor of Commerce degree from Karachi University from 2005 to 2008. Asma'sfield of study was Business/Commerce, with a focus on General studies. In addition to their formal education, they also obtained certifications in various areas. Asma completed a certification in Hiring Process: Talent Management from Udemy in November 2021. Asma also obtained a certification in SABRE Reservation and Ticketing & Basic Passenger Sales from the PIA Contact Center in January 2011. Furthermore, they obtained a certification in Amadeus from the institution of the same name, although the specific month and year of obtaining it are not provided.