Rahul Ghosh is an experienced professional currently serving as the Director at The Renaissance since February 2024 and as the Business Head at Sattva Human since January 2022. Previously, Rahul was the Head of Customer Experience and Program Management at Worker Naka Pvt Ltd from January 2020 to December 2021 and served as Assistant General Manager at Future Group Shared Services from February to December 2019, overseeing contact center operations across 23 formats. Additional experience includes roles at Reliance Jio Infocom Ltd as Lead Assisted Care, at HGS - Hinduja Global Solutions as Senior Manager Operations, at Serco BPO as Manager Operations, at Baxy Infosol as Campaign Manager, and at Convergys as Team Leader Operations. Rahul holds a Bachelor's Degree from Delhi University (1998-2001).
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