Jessica Litwin

Jessica Litwin is a seasoned IT professional with extensive experience in systems engineering and technical support. Since July 2017, Jessica has served as a Senior Systems Engineer at Sauce Labs. Prior to this role, Jessica worked at NTT America from February 2006 to December 2016, holding various positions including UNIX Systems Administrator I, Product Service Administrator, Technical Support II, Senior Support Associate, and Technical Support I. In these roles, responsibilities included monitoring system performance, providing technical support, and managing server administration across multiple *NIX operating systems in large-scale environments. Jessica also contributed to training initiatives and maintained knowledgebases to enhance departmental operations.