Abdullah Hakami

Abdullah Hakami is a seasoned professional in customer experience and management, currently serving as a Senior Customer Experience member at the Saudi Authority for Intellectual Property since February 2023. Prior to this role, Abdullah worked as a Customer Journey Planning Specialist at the Social Development Bank from July 2022 to February 2023. Abdullah's experience at stc spanned from March 2018 to July 2022, where responsibilities included B2B Customer Experience Program Management and Performance Assurance as a Business Analyst. Abdullah began professional career as a Human Resources Business Analyst with solutions by stc, contributing to significant projects such as ITCC and the King Abdul-Aziz financial city project from August 2017 to March 2018. Abdullah holds a Bachelor's degree in Engineering/Industrial Management from King Abdulaziz University, completed in May 2017.