Haitham Aljowairah

Haitham Aljowairah is an experienced professional with a strong background in customer excellence, fraud monitoring, and operational management within the banking sector. Currently serving as an Advisor for Customer Excellence at Saudi EXIM Bank since September 2022, Haitham develops insights into customer journeys and leads projects aimed at enhancing client understanding of Saudi EXIM customers. Prior experience includes a tenure at SABB, where responsibilities spanned from Senior Manager roles focusing on fraud prevention and operational risk management to overseeing daily banking operations. Haitham's career began at Arab National Bank, progressing from operations in the Consumer Division to managing call center and customer care initiatives. Haitham holds a Bachelor's degree in Business Administration with a specialization in Marketing from King Saud University.