R Kevin Kumar is currently serving as Head of CC – Operations at SaveBySwitching Global Solutions (P) Ltd., overseeing a team to meet SLA requirements. With a background in team leadership, strategic planning, and customer service, Kevin has a wealth of experience in the operations and telecommunications sector. Previous roles held at Capita India and Firstsource have equipped Kevin with the skills necessary to drive team success and ensure high-quality service standards. Kevin's educational background includes a Bachelor of Commerce degree from Dr. C. V. Raman University, Kota Bilaspur.
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