Joana MacHado

Joana Machado is an experienced professional in the hospitality industry, currently serving as a Property Coordinator at Savills since June 2024. Prior to this role, Joana held various positions at Rapport Guest Services from March 2019 to July 2024, including Supervisor Corporate Reception and Corporate Receptionist, where responsibilities involved managing the reception desk, checking in guests, and overseeing meeting room services. Joana's background also includes serving as a Group Coordinator at Crowne Plaza® Hotels & Resorts from March 2018 to March 2019, focusing on client relations and booking confirmations, as well as experience as a Reservations Agent at Park Plaza Westminster Bridge London from April 2017 to April 2018, handling inquiries and complaint resolutions. Joana completed education as a Hotel Reservation Agent in Hospitality Administration at Reception Academy in 2017 and attended Buckingham County High School.