Swathi Shetty has diverse work experience in various roles and industries. Swathi most recently worked at Saviynt as a Customer Advocacy and Engagement Specialist, where they were responsible for driving product marketing deliverables and managing tools to support the Customer Success teams. Prior to that, they worked as a Product Management Specialist at the same company, focusing on market and product insights and enabling sales teams.
Swathi also has experience in the education sector, with a role as a Resident Assistant at the University of Southern California and as a Graduate Teaching Assistant at USC Viterbi School of Engineering. In these positions, they were involved in collecting and analyzing data, facilitating knowledge sharing, and providing support to students.
Additionally, Swathi has worked as a Project Manager Intern at Searchtec Consulting Group, where they administered a project charter and supported the CFO's initiatives. Swathi also gained experience in the telecommunications industry as a Service Request Fulfillment Engineer at Ericsson, where they executed core network changes and maintenance.
Swathi's early professional experience includes a marketing internship at Grapevine India, where they conducted market research and coordinated marketing schemes for media houses.
Overall, Swathi Shetty has a diverse background with a focus on customer advocacy, product management, education, project management, and marketing.
Swathi Shetty has a diverse education history. Swathi completed their Masters in Engineering Management from the University of Southern California from 2018 to 2020, focusing on Engineering/Industrial Management. Prior to that, they earned a Bachelor of Technology (B.Tech.) degree in Electrical, Electronics and Communications Engineering from Shreemati Nathibai Damodar Thackersey Women's University from 2012 to 2016. Additionally, they completed their Higher Secondary education at R N Podar School from 2010 to 2012. Finally, they received their primary and secondary education from The Indian High School, Dubai from 1999 to 2010.
In terms of additional certifications, Swathi Shetty has obtained several certifications. Swathi completed the "Technology for Product Managers" certification from LinkedIn in September 2020, "Learning JIRA Service Desk" in April 2020, "Learning Confluence 2018" in March 2020, and "Learning Jira Software" in January 2020. Swathi also holds the "ETCP IP - Ericsson Technical Certification Programme" certification from Ericsson, obtained in March 2017. Moreover, they have completed the "3G UMTS Networks" certification from the Centre for Excellence in Telecom Technology and Management in January 2015, and the "Converged Communication" certification from the same institution in December 2014.
August, 2022 - present
March, 2022
January, 2020