Matthew Koch

Matthew Koch has a diverse work experience that spans across multiple companies. Matthew started their career at ATT in 2007 as a UVERSE Tier II Tech Support agent, where they provided technical support to UVERSE customers. In 2012, they joined Wipro as a Senior DCS Associate, staying until 2013. At Wipro, they likely worked in a senior role related to DCS (Data Center Services) management. Following their time at Wipro, Matthew joined Savvas Learning Co (formerly Pearson K12 Learning) as a Customer Care Specialist. In this role, they assisted customers through inbound voice, chat, and email interactions. Matthew troubleshooted functionality and technical issues for various educational products offered by Pearson, created administrator accounts, and supported a wide range of digital platforms and tools.

Matthew Koch has pursued a Bachelor of Science (BS) degree in Information Technology from DeVry University. Matthew also studied at Arizona State University, where they aimed to obtain a Bachelor of Arts (B.A.) degree in History. Additionally, Matthew pursued an Associate of Arts (A.A.) degree in Liberal Arts and Sciences/Liberal Studies from Scottsdale Community College. However, the specific start and end years for each of these educational experiences are not provided.