Thomas Mangan

Thomas Mangan has over 20 years of experience in customer service operations and media manufacturing. Currently serving as Supervisor of Customer Service Operations Support at Savvas Learning Co since October 2019, Mangan previously held the same title at Pearson K-12 Learning Services from June 2010 to October 2019, focusing on order resolution and product mapping. Earlier experience includes working as an Account Manager at O2 Marketing Communications, where innovative marketing tactics were developed, and a series of roles at Pearson Education from 1996 to 2009, culminating in the role of Manager of Media Manufacturing and overseeing teams in the Media Manufacturing Department. Mangan has a background that combines operations support with media production expertise, supported by education from Bergen Community College.