Gerald Muster is a seasoned professional with extensive experience in IT and product management within SBB CFF FFS, where tenure began in December 2007. Notable roles include Senior Product Owner for IT Workplace Solutions, Senior Subject Matter Expert in People Management and Transformation, and Lead for Project and Product Portfolio Management. Gerald has led agile transformation initiatives, overseeing the Product Owner Community and serving as Chief Product Owner for the "New SBB Intranet" project based on Microsoft O365. Other key contributions include leading the editorial planning system for SBB Newsroom and managing a team of developers in various IT sectors. Prior roles include managerial positions at Unisys and Novista GmbH, and a project leadership role at Swisscom IT Services. Academic qualifications include a Master of Advanced Studies in General Management from Rochester-Bern Executive Programs, along with certifications in SAFe and Scrum.
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