SBI Association Management
Kelley Shannon Santos is an experienced professional with a background in member services and executive support. Currently serving as Member Services Coordinator at SBI Association Management since August 2022, Kelley has previously held various roles including Executive Assistant to the Chief Human Resources Officer at Spirit Realty Capital, Inc., and has provided high-level support to executive officers at companies such as Caliber Home Loans and MoneyGram International. Kelley began a career in the hospitality industry with positions at Wyndham Hotels & Resorts and Continental Airlines, showcasing versatility across sectors. Kelley holds a Bachelor of Science degree in Marketing from the University of North Texas.
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SBI Association Management
SBI Association Management is an association management company (AMC) based in Seattle, Washington. Our professional staff members provide day-to-day administrative oversight for more than 25 professional, member-based nonprofits, ranging from regional to international associations. SBI is known for providing innovative solutions to manage and grow nonprofits. By utilizing cutting-edge technologies to improve member communications and services, SBI provides expert website and database solutions, event management, financial management, strategic leadership support and unparalleled customer service to all clients and members. Whether it is event registration, strategic planning, marketing, or webinar management – we look to provide affordable, efficient, and user-friendly solutions every time. As testament to our broad-ranging capabilities and commitment to developing and implementing industry best practices, SBI is accredited through the AMC Institute. Among 500-plus AMCs worldwide, less than 100 have achieved accreditation. The accreditation evaluation is the most demanding and comprehensive in the AMC industry. Clients of accredited AMCs should feel assured that this exclusive group operates with the highest level of professionalism and responsibility, and consistently meets or exceeds all industry requirements. To learn more about how SBI Association Management can serve your organization, contact us at info@sbims.com.