Kelley Shannon Santos is an experienced professional with a background in member services and executive support. Currently serving as Member Services Coordinator at SBI Association Management since August 2022, Kelley has previously held various roles including Executive Assistant to the Chief Human Resources Officer at Spirit Realty Capital, Inc., and has provided high-level support to executive officers at companies such as Caliber Home Loans and MoneyGram International. Kelley began a career in the hospitality industry with positions at Wyndham Hotels & Resorts and Continental Airlines, showcasing versatility across sectors. Kelley holds a Bachelor of Science degree in Marketing from the University of North Texas.