Cindy Nielsen, PMP, CSM, CBSM

Cindy Nielsen, PMP, CSM, CBSM, has extensive work experience in various roles and industries. Cindy began their career in 1985 at the Potter County Sheriff's Office, where they worked as a Dispatcher/Jailer, handling emergency services and performing jailer duties. During their time there, they also began training as a reserve officer.

In 1992, Cindy joined Wolenberg, Ritzman and Company as a Computer Operator/Bookkeeper. Cindy worked in this role until 1995 when they transitioned to Good Samaritan Society. At Good Samaritan Society, Cindy spent 17 years in various roles encompassing technical support, network administration, email administration, director of information security, contract administration, business analysis, and project management.

In 2012, Cindy moved to EDCO Health Information Solutions as a Project Management Professional. Cindy remained in this position until 2017 when they joined SBS CyberSecurity as a Client Experience Professional.

Throughout their career, Cindy has demonstrated their proficiency in project management, earning certifications such as PMP, CSM, and CBSM. Cindy'sexperience spans across multiple industries, showcasing their adaptability and versatility.

Cindy Nielsen, PMP, CSM, CBSM, attended Dakota State University from 1989 to 1992, where they obtained a degree in Business Administration with a specialization in Small Business Management/Office Administration.

In terms of additional certifications, Cindy obtained the Certified Scrum Master (CSM) certification in July 2017. Cindy also holds various certifications from LinkedIn, including Onboarding and Adoption Best Practices for Customer Success Management (obtained in April 2023), Customer Advocacy (obtained in January 2022), Creating a Positive Customer Experience (obtained in November 2021), and Learning Microsoft Dynamics 365: The Basics, Microsoft Dynamics 365 Administration: Customer Engagement Apps, and Microsoft Dynamics 365 and the Power Platform (all obtained in March 2020).

It is worth noting that Cindy obtained the Project Management Professional (PMP) certification, although specific details regarding the institution and obtained month/year are not provided.