Laura Luna Zambrano

Laura Luna Zambrano is a seasoned Process and Compliance Consultant at Escala 24x7 Inc., specializing in developing and implementing governance frameworks to enhance operational efficiency and mitigate risks. With a robust background in various roles, Laura has excelled as a Business Agile Process Strategist, focusing on streamlining processes through system integration. Previous experiences include serving as QA Coordinator at Open English, where Laura led quality monitoring strategies and business analysis, and as Operational Risk Team Lead at Banesco Banco Universal, overseeing operational risk monitoring and control implementation. Laura's educational background includes degrees in Industrial Engineering, Materials Engineering, and various certifications in project management and process management.