Jamie Kandola

Jamie Kandola has a strong background in product management and program management, with experience in leading cross-functional teams and driving product development.

From 2023 to the present, Jamie is a Senior Product Manager at ScalePad.

Prior to that, Jamie worked at Amazon Web Services (AWS) as a Senior Program Manager from 2021 to 2023, where they successfully led a Canada-wide program to streamline the hiring process. They also served as a Senior Product Manager from 2020 to 2021, contributing to the development and improvement of AWS products.

Before joining AWS, Jamie worked at IT Glue as a Senior Product Manager from 2017 to 2020. In this role, Jamie played a key role in mobilizing engineering teams and delivering customer-focused features. They also presented product roadmaps to customers and translated user stories into product specifications.

Jamie's earlier experience includes roles at ZE PowerGroup as a Product Manager from 2016 to 2017, where they developed product roadmaps and implemented system integration projects for data monitoring. They also served as a Sr. Operations Manager, Data Services from 2013 to 2016, overseeing a department and implementing process improvements.

Jamie started their career at Sage, where they worked as a Product Manager, Cloud Business Solutions from 2010 to 2013. In this role, they launched and managed SaaS products, developed go-to-market strategies, and collaborated with vendors to expand product integration. previously, they served as a Customer Support Manager from 2008 to 2010, where they optimized call center efficiencies and implemented processes to improve customer issue resolution.

Jamie Kandola has a Bachelor of Technology (B.Tech.) degree in Information Technology from Kwantlen Polytechnic University. They also have a Diploma in Business Administration from the same university. Additionally, Jamie has a Diploma in Computer Information Systems from Douglas College.

In terms of certifications, Jamie holds the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS), obtained in December 2022. They also have a User Experience Design certification from BrainStation, obtained in December 2018. Jamie has completed the Project Management Essentials course from UBC Sauder School Executive Education in February 2016, as well as the Building a Strong Organizational Culture course from the same institution in January 2016.

In terms of earlier certifications, Jamie obtained the Financial Information Associate (FIA) certification from FISD in 2015 and completed the PMP Examination Prep course from UBC Continuing Studies in the same year. They also have certifications from Pragmatic Marketing, including Practical Product Management (November 2010) and Requirements That Work (November 2010). Jamie obtained the Agile for Product Owners certification from TEKsystems in October 2010 and the Certified Support Supervisor certification from Service Strategies in March 2008.